Privacy Policy

AFLAUNT.COM

Privacy Policy

Our privacy obligations

Aflaunt.com (“Aflaunt“) is governed by the Privacy policy contents under the Information Technology Rules, 2011. This regulates how personal information is handled by Aflaunt.com.

‘Personal information’ means information or an opinion about an identified individual, or an individual who is reasonably identifiable. Aflaunt’s Privacy Policy applies to personal information collected and/or held by Aflaunt.

This Privacy Policy also explains how we process ‘personal data’ about people as required under the General Data Protection Regulation (GDPR).

We will review this policy regularly, and we may update it from time to time.

The types of personal information we collect and hold

We collect personal information about our subscribers in order to provide our products, services and customer support. Our products, services, and customer support are provided through many platforms including but not limited to: websites, phone apps, email, and telephone. The specific platform and product, service, or support you interact with may affect the personal data we collect.

Not all information requested, collected, and processed by us is “Personal Information” as it does not identify you as a specific natural person. This will include majority of “User Generated Content” that you provide us with the intention of sharing with other subscribers. Such “Non-Personal Information” is not covered by this privacy policy. However, as non-personal information may be used in aggregate or be linked with existing personal information; when in this form it will be treated as personal information. As such, this privacy policy will list both types of information for the sake of transparency.

In some situation subscribers may provide us with personal information without us asking for it, or through means not intended for the collection of particular types of information. Whilst we may take reasonable steps to protect this data, the user will have bypassed our systems, processes, and control and thus the information provided will not be governed by this privacy policy.

In some situations subscribers may provide us personal information over platforms that are outside our control; for example through social media or forums. Whilst any information collected by us is governed by this Privacy Policy, the platform by which it was communicated will be governed by its own Privacy Policy.

In some situations subscribers may provide us personal information such as their calling number or any type of communicating Id’s or numbers. The Subscribers are solely responsible for their authorization whether to keep this public or private.

How we collect personal information

Information that you specifically give us

While you use our products and services you may be asked to provide certain types of personal information. This might happen through our website, applications, online chat systems, telephone, paper forms, or in-person meetings. We will give you a Collection Notice at the time, to explain how we will use the personal information we are asking for. The notice may be written or verbal.

We may request, collect, or process the following information:

  • Account Details– username, password, profile picture.
  • Contact Details– email address, phone number.
  • Location Details– physical address, billing address, time zone.
  • User Generated Content– User profiles, descriptions and attachment,   

Information that we collect from others

Subscribers can provide personal information. This includes but is not limited to Facebook, Instagram, Tiktok, Helo, LinkedIn, Google, Etc . Information collected will be governed by this Privacy Policy. Subscribers can Add/Remove Social media Links by using our Edit option in settings or by contacting our support team.

Subscribers have the ability to invite non-subscribers to our platform by providing contact details such as email address. In these situations, the information will be collected and stored by us to contact the non-subscriber and to prevent abuse of the invite systems.

Your payment provider may transmit information about the payment that we may collect or process.

In some situations, personal information of subscribers may be collected from public sources.

We may collect or process the following information:

  • Basic Details– username, profile picture.
  • Contact Details– email address, phone number.
  • Location Details– Physical Address, billing address, timezone.
  • List of contacts– email provider address book.
  • User Generated Content– – User profiles, descriptions and attachment, etc.

Information we collect as you use our service

We maintain records of the interactions we have with our subscribers, including the products, services and customer support we have provided. This includes the interactions our subscribers have with our platform such as when a user has viewed a page or clicked a button.

In order to deliver certain products or services we may passively collect your GPS coordinates, where available from your device. Most modern devices such as smartphones will display a permission request when our platform requests this data.

When we are contacted we may collect personal information that is intrinsic to the communication. For example, if we are contacted via email, we will collect the email address used.

We may collect or process the following information:

  • Metadata– IP address, computer and connection information, referring web page, standard web log information, language settings, time zone, etc.
  • Device Information– device identifier, device type, device plugins, hardware capabilities, etc.
  • Location– GPS position.
  • Actions– pages viewed, buttons clicked, time spent viewing, search keywords, etc.

Links to other sites

On our website, you will encounter links to third party websites. These links may be from us, or they may appear as content generated by other subscribers. These linked sites are not under our control and thus we are not responsible for their actions. Before providing your personal information via any other website, we advise you to examine the terms and conditions of using that website and its privacy policy. 

How we use personal information

The information we request, collect, and process is primarily used to provide subscribers with the product or service they have requested. More specifically, we may use your personal information for the following purposes:

  • to provide the service or product you have requested;
  • to facilitate the creation of a User Contract (see Terms of Service for more information);
  • to provide technical or other support to you;
  • to answer inquiries about our services, or to respond to a complaint;
  • to promote our other programs, products or services which may be of interest to you (unless you have opted out from such communications);
  • to allow for debugging, testing and otherwise operate our platforms;
  • to conduct data analysis, research and otherwise build and improve our platforms;
  • to comply with legal and regulatory obligations;
  • if otherwise permitted or required by law; or
  • for other purposes with your consent, unless you withdraw your consent for these purposes.

The ‘lawful processing’ grounds on which we will use personal information about our subscribers are (but are not limited to):

  • when a user has given consent;
  • when necessary for the performance of a contract to which the user is party;
  • processing is necessary for compliance with our legal obligations;
  • processing is necessary in order to protect the vital interests of our subscribers or of another natural person.
  • processing is done in pursuing our legitimate interests, where these interests do not infringe on the rights of our subscribers.

We use automated decision when helping matching subscribers to assignments. The primary way this occurs is through how we rank subscribers. These rankings are produced by analyzing user generated content, user activity and the outcome of assignments; in this context, user generated content will include reviews that subscribers receive when completing assignments. More information on these ranking guides can be found in our community articles.

When we disclose personal information

Our third party service providers

The personal information of subscribers may be held, transmitted to or processed on our behalf outside India, including ‘in the cloud’, by our third party service providers. Our third party service providers are bound by contract to only use your personal information on our behalf, under our instructions.

Our third party service providers include:

  • Cloud hosting, storage, networking and related providers
  • SMS providers
  • Payment and banking providers
  • Marketing and analytics providers
  • Security providers

Third party applications

Through the Aflaunt API it is possible for subscribers to grant third party applications access to their Aflaunt account. Depending on the permissions that are granted, these applications may be able to access some personal information or do actions on the subscribers’ behalf. These third party applications are not controlled by us and will be governed by their own privacy policy. Subscribers are able to remove third party applications from access their data through their settings.

Other disclosures and transfers

We may also disclose your personal information to third parties for the following purposes:

  • if necessary to provide the service or product you have requested;
  • we receive court orders, subpoenas or other requests for information by law enforcement;
  • if otherwise permitted or required by law; or
  • for other purposes with your consent.

As we are a global company, your personal information may be processed by staff in any of our offices. Aflaunt currently has office in India.

Accessing, correcting, or downloading your personal information

You have the right to request access to the personal information Aflaunt holds about you. Unless an exception applies, we must allow you to see the personal information we hold about you, within a reasonable time period, and without unreasonable expense for no charge. Most personal information can be accessed by logging into your account. If you wish to access information that is not accessible through the platform, or wish to download all personal information we hold on you in a portable data format, please contact our Privacy Manager.

You also have the right to request the correction of the personal information we hold about you. All your personal information can be updated through the user settings pages. If you require assistance please contact our customer support.

Exercising your other rights

You have a number of other rights in relation to the personal data Aflaunt holds about you, however, there may be restrictions on how you may exercise the rights. This is largely due to the nature of the products and services we provide. Much of the data we collect is in order to facilitate contracts between subscribers, facilitate payments, and provide protection for the legitimate subscribers of our Platform – these data uses are protected against the below rights.

You have the right to:

  • seek human review of automated decision-making or profiling
  • opt-out of direct marketing, and profiling for marketing
  • erasure
  • temporary restriction of processing.

Human review of automated decision making / profiling – In the case of our ranking algorithms, it is not possible to exercise this right as this ranking is a fundamental part of the marketplace that subscribers participate in, opting out would mean not being able to participate in the marketplace. Decisions affecting marketplace security are already reviewed by humans.

Direct marketing and profiling – subscribers can control what emails they receive through their settings page.

Erasure – Most personal information and user generated content cannot be deleted as they are used to support contracts between subscribers, document financial transactions, and are used in providing protecting other legitimate subscribers of the marketplace. In the case of non-personal data that can be linked with personal data, it will either be erased or otherwise anonymised from the personal data.

Temporary restriction to processing – under certain circumstances you may exercise this right, in particular if you believe that the personal data we have is not accurate, or you believe that we do not have legitimate grounds for processing your information. In either case you may exercise this right by contacting our privacy manager.

Unless stated above, subscribers may exercise any of the above rights by contacting our Privacy Manager.

To contact our Privacy Manager

If you have an inquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Manager as follows:

By Email:
privacy-manager@aflaunt.com

For the purposes of the GDPR, our Privacy Manager is also our Data Protection Manager (DPM).

While we endeavor to resolve complaints quickly and informally, if you wish to proceed to a formal privacy complaint, we request that you make your complaint in writing to our Privacy Manager, by mail or email as above. We will acknowledge your formal complaint within 10 working days of receipt.

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